Cookie Preferences

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. By clicking "Accept All", you consent to our use of cookies. You can manage your preferences or decline non-essential cookies.

PyCharm Community Edition

Privacy Policy

Last Updated: December 15, 2024

Data Insights Solutions LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://jetbrains-offical.com and use PyCharm Community Edition services. This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

By using our website and services, you consent to the data practices described in this policy. If you do not agree with this policy, please discontinue use of our website and services immediately.

1. Information We Collect

1.1 Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you:

  • Register for an account or download PyCharm Community Edition
  • Subscribe to our newsletter or marketing communications
  • Contact us through our support channels
  • Participate in surveys, contests, or promotions
  • Submit feedback or feature requests

Personal data may include: name, email address, phone number, company name, job title, postal address, and any other information you choose to provide.

1.2 Usage Data

We automatically collect certain information when you visit our website, including:

  • IP address and geographic location
  • Browser type and version
  • Operating system and device information
  • Pages visited, time spent on pages, and navigation paths
  • Referring website addresses
  • Date and time of visits

1.3 Technical Data from PyCharm

When you use PyCharm Community Edition, we may collect anonymous technical data to improve our products, including feature usage statistics, performance metrics, error reports, and plugin usage information. This data is collected in accordance with your preferences and does not include your source code or project files.

2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us recognize you and remember your preferences.

2.1 Types of Cookies We Use

Essential Cookies

Required for the website to function properly. These cookies enable core functionality such as security, network management, and accessibility. You cannot opt-out of these cookies.

Functional Cookies

Allow us to remember your preferences and choices, such as language settings, login information, and customization options.

Analytics Cookies

Help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve our website performance and user experience.

Marketing Cookies

Used to track visitors across websites to display relevant advertisements. These cookies may be set by third-party advertising partners with our permission.

2.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or accept cookies, delete existing cookies, and set preferences for certain websites. Please note that disabling cookies may affect the functionality of our website. You can also manage your cookie preferences through our cookie consent banner that appears when you first visit our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, maintain, and improve PyCharm Community Edition and our website services
  • Account Management: To create and manage your account, process downloads, and authenticate users
  • Communication: To send you technical notices, updates, security alerts, support messages, and administrative communications
  • Marketing: To send promotional materials, newsletters, and information about new features (with your consent)
  • Customer Support: To respond to your inquiries, provide technical assistance, and resolve issues
  • Analytics: To analyze usage patterns, monitor website performance, and understand user behavior
  • Product Improvement: To develop new features, enhance existing functionality, and improve user experience
  • Security: To detect, prevent, and address technical issues, fraud, and security vulnerabilities
  • Legal Compliance: To comply with legal obligations, enforce our terms of service, and protect our rights

4. Analytics and Third-Party Services

We use third-party analytics services to help us understand how our website and PyCharm are used. These services may collect information about your use of our website and other websites over time.

4.1 Google Analytics

We use Google Analytics to collect information about website usage. Google Analytics uses cookies to help analyze how users interact with our website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

4.2 Other Third-Party Services

We may use additional third-party services for:

  • Email marketing and communication platforms
  • Customer relationship management (CRM) systems
  • Payment processing (for premium features or services)
  • Content delivery networks (CDN) for faster website performance
  • Cloud hosting and infrastructure services

These third-party service providers have their own privacy policies and are responsible for their own data practices. We encourage you to review their privacy policies before providing any personal information.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

5.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government agencies).

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change and provide you with choices regarding your information.

5.4 Protection of Rights

We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others, including to enforce our terms of service and investigate potential violations.

6. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee for this service.

Right to Rectification

You have the right to request correction of any information you believe is inaccurate or incomplete.

Right to Erasure

You have the right to request deletion of your personal data under certain conditions, such as when the data is no longer necessary for the purposes it was collected.

Right to Restrict Processing

You have the right to request restriction of processing your personal data under certain conditions, such as when you contest the accuracy of the data.

Right to Object

You have the right to object to our processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.

Right to Data Portability

You have the right to request transfer of your data to another organization or directly to you in a structured, commonly used, and machine-readable format.

Right to Withdraw Consent

Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within one month of receipt.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using SSL/TLS protocols
  • Encryption of sensitive data at rest
  • Regular security assessments and vulnerability testing
  • Access controls and authentication mechanisms
  • Employee training on data protection and security practices
  • Regular backups and disaster recovery procedures
  • Monitoring and logging of system activities

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to improve our security measures and respond promptly to any security incidents.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Account Data: Retained for the duration of your account plus 90 days after account closure
  • Usage Data: Retained for up to 24 months for analytics purposes
  • Support Communications: Retained for 3 years to provide ongoing support and improve services
  • Marketing Data: Retained until you unsubscribe or request deletion
  • Legal Records: Retained as required by applicable laws and regulations

After the retention period expires, we will securely delete or anonymize your personal information. You may request earlier deletion by contacting us, subject to our legal obligations.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that differ from those in your country.

When we transfer personal data from the EEA to other countries, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions recognizing equivalent data protection standards
  • Binding Corporate Rules for intra-group transfers
  • Your explicit consent for specific transfers

By using our services, you acknowledge and consent to the transfer of your information to countries outside your country of residence.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete that information as quickly as possible.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you via email if the changes are material
  • Display a prominent notice on our website
  • Request your consent if required by applicable law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Data Insights Solutions LLC

Address

1000 Crane Street, Suite 400
Seattle, 98101, US

Phone

206-555-1212

Data Protection Officer: For privacy-related inquiries, you can also reach our Data Protection Officer at the email address above with the subject line "Attention: DPO".

We are committed to resolving privacy concerns promptly and will respond to your inquiry within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.